Aug 26, 2024 • Selvaraaju Murugesan
Customer support ticket tools have revolutionized how customer queries are being handled. Instead …
Aug 19, 2024 • Pradeepa somasundaram
Imagine it’s Monday morning. You’ve just logged in and found a massive pile …
Aug 16, 2024 • Selvaraaju Murugesan
New knowledge is being created at an extraordinary pace these days, given the …
Jul 29, 2024 • Janeera
Technical writing with GenAI has made the writer’s community positively giddy. AI content …
Jul 21, 2024 • Pradeepa somasundaram
Running a business involves juggling many tasks and dealing with customers. Answering the …
Jul 17, 2024 • Janeera
Have you ever wondered how to make technical writing less… well, technical? How …
Jun 28, 2024 • Selvaraaju Murugesan
Technical writers have always been gatekeepers of producing a single source of truth. …
Jun 21, 2024 • Selvaraaju Murugesan
The API documentation is an essential toolkit for any developer utilizing your APIs …
Jun 14, 2024 • Selvaraaju Murugesan
Gartner predicts that search engine volume will drop up to 25% in 2026. …
Jun 7, 2024 • Selvaraaju Murugesan
Refactoring content is a must, given the proliferation of GenAI tools in the …